Privacy policy

Data protection

1) Information about the collection of personal data and contact details of the person responsible

1.1  We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The  person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Mozzaik GmbH, Schwelmer Str. 185, 42389 Wuppertal, Germany, Tel .: 02336 4739575, E-Mail: info@mozzaik.de. The person responsible for processing personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.

1.3  For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the character string "https: //" and the lock symbol in your browser line.

2) Data collection when you visit our website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Browser used
  • Operating system used
  • IP address used (if applicable: in anonymous form)

The processing takes place in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) Content-Delivery-Network

Cloudflare
On our website we use a so-called content delivery network ("CDN") of the technology service provider Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA ("Cloudflare"). A content delivery network is an online service with the help of which, in particular, large media files (such as graphics, page content or scripts) are delivered through a network of regionally distributed servers connected via the Internet. The use of the Content Delivery Network from Cloudflare helps us to optimize the loading speeds of our website.
The processing takes place in accordance with Art. 6 Para. 1 lit.f GDPR on the basis of our legitimate interest in a secure and efficient provision,
We have concluded an order processing contract (Data Processing Addendum, available at https://www.cloudflare.com/media/pdf/cloudflare-customer-dpa.pdf) with Cloudfare, with which Cloudfare is obliged to protect the data of our website visitors and not to pass them on to third parties. For the transmission of data from the EU to the USA, Cloudfare relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA.
For more information, see the Cloudflare privacy policy at: https://www.cloudflare.com/privacypolicy/

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable your browser to be recognized the next time you visit (so-called persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values ​​on an individual basis. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Art. 6 Paragraph 1 lit. b GDPR either for the execution of the contract, in accordance with Art. 6 Paragraph 1 lit. a GDPR in the event that consent has been given or in accordance with Art. 6 Para. 1 lit.f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, which explains how you can change your cookie settings. You can find these for the respective browser under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/de/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be restricted.

5) contact

When you contact us (e.g. using the contact form or email), personal data is collected. Which data is collected when a contact form is used can be seen from the respective contact form. These data are stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Art. 6 Para. 1 lit.f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after your request has been processed. This is the case

6) Data processing when opening a customer account and for contract processing

In accordance with Article 6 (1) (b) GDPR, personal data will continue to be collected and processed if you provide them to us to carry out a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the person responsible. We save and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked with due regard to tax and commercial retention periods and deleted after these periods have expired.

7) Comment function

As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the name of the commentator you have chosen will be saved and published on this website. Your IP address is also recorded and saved. The IP address is stored for security reasons and in the event that the person concerned violates the rights of third parties by submitting a comment or posts illegal content. We need your e-mail address in order to contact you if a third party should object to your published content as illegal. The legal basis for storing your data is Article 6 Paragraph 1 lit. b and f GDPR. We reserve the right to delete comments if third parties complain that they are illegal.

8) Use of customer data for direct mail

8.1 Newsletterversand via MailPoet

Our e-mail newsletters are sent via the “MailPoet” service, a service provided by Wysija SARL, 6 rue Dieudé, 13006 Marseille, France (hereinafter “MailPoet”), to which we pass on the data you provided when you registered for the newsletter. This transfer takes place in accordance with Article 6 (1) (f) GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you enter for the purpose of receiving the newsletter (e.g. email address) will be stored on MailPoet's servers in the EU.

MailPoet uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the newsletters sent by email contain so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. With the help of so-called conversion tracking it can also be analyzed whether a previously defined action (e.g. purchase of a product on our website) has taken place after clicking on such links. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is only collected in pseudonymized form and is not linked to your other personal data. a direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better adapt future newsletters to the interests of the recipients.

If you want to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

We have concluded an order processing contract with MailPoet, with which we oblige MailPoet to protect our customers' data and not to pass them on to third parties.

You can read more information about MailPoet's data analysis here:
https://www.mailpoet.com/privacy-notice/

8.2 Newsletterversand via Sendinblue

Our e-mail newsletters are sent via the technical service provider Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 Para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. The data you enter for the purpose of receiving the newsletter (e.g. email address) will be stored on Sendinblue's servers in the EU.

Sendinblue uses this information to send and statistically evaluate the newsletter on our behalf. For the evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. In this way it can be determined whether a newsletter message has been opened and which links have been clicked. Technical information is also recorded (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively in pseudonymised form and is not linked to your other personal data; direct personal reference is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used in order to better adapt future newsletters to the interests of the recipients. If you want to object to the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.

Furthermore, Sendinblue can use this data in accordance with Art. 6 Para. 1 lit.f GDPR due to its own legitimate interest in the needs-based design and optimization of the service and for market research purposes, for example to determine from which countries the recipients come. However, Sendinblue does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

We have concluded a data processing agreement with Sendinblue, with which we oblige Sendinblue to protect the data of our customers and not to pass them on to third parties.

You can view Sendinblue's data protection provisions here: https://de.sendinblue.com/legal/privacypolicy/

9) Data processing for order processing

9.1  To process your order, we work together with the following service provider (s) who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6 Paragraph 1 lit. b GDPR.

9.2  Transfer of personal data to shipping service providers

- DHL
If the delivery of the goods is carried out by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn), we will give your e-mail address in accordance with Art. 6 (1) (a) GDPR prior to delivery of the goods for the purpose the coordination of a delivery date or delivery notification to DHL, provided you have given your express consent in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Article 6 (1) (b) GDPR. It will only be passed on if this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DHL or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned person responsible or vis-à-vis the transport service provider DHL.
- DPD
If the goods are delivered by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstrasse 1, 63741 Aschaffenburg), we will give your email address and telephone number before the goods are delivered in accordance with Art. 6 Paragraph 1 lit. For the purpose of agreeing a delivery date or to announce the delivery to DPD, provided you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DPD for the purpose of delivery in accordance with Article 6 (1) (b) GDPR. The transfer takes place only as far as this is necessary for the delivery of the goods. In this case, prior coordination of the delivery date with DPD or the delivery notification is not possible.
The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DPD.

9.3  Use of payment service providers (payment services)

- giropay
When paying via "giropay", payment is processed by giropay GmbH, An der Welle 4, 60322 Frankfurt / Main, to whom we pass on the information you provided during the ordering process along with information about your order. The transfer of your data takes place in accordance with Art. 6 Paragraph 1 lit. b GDPR exclusively for the purpose of payment processing and only to the extent that it is necessary for this. You can find more information about the data protection provisions of giropay GmbH at the following Internet address: https://www.giropay.de/rechtliches/datenschutzerklaerung
- Klarna
If a Klarna payment service is selected, the payment will be processed by Klarna Bank AB (publ) [https://www.klarna.com/de], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). In order to enable the processing of the payment, your personal data (first and last name, street, house number, zip code, city, gender, email address, telephone number and IP address) as well as data related to the order (e.g. invoice amount, article, type of delivery) passed on to Klarna for the purpose of the identity and credit check, provided that you have expressly consented to this in accordance with Art. 6 Para. 1 lit. a GDPR during the ordering process. You can see here which credit agencies your data can be forwarded to:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the person responsible for data processing or to Klarna. However, Klarna may still be entitled to process your personal data if this is necessary for contractual payment processing.
Your personal details are processed in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s data protection regulations for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for Affected persons based in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
treated.
- Mollie
If you choose a payment method from the payment service provider Mollie, the payment will be processed by the payment service provider Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, The Netherlands, to whom we will provide the information you provided during the ordering process along with the information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. Your data is passed on exclusively for the purpose of processing payments with the payment service provider Mollie and only insofar as it is necessary for this.
- Novalnet
If you choose the payment method "purchase on account" or "direct debit" via Novalnet, you will be asked to enter your personal data (first and last name, street, house number, postcode, place, date of birth, email address and telephone number) during the ordering process. In order to preserve our legitimate interest in determining the solvency of our customers and to protect us from payment defaults, we will initially transfer this data to Novalnet AG, Feringastr. 4, 85774 Unterföhring ("Novalnet"). Novalnet then forwards this data to Financial Management Solutions GmbH (under the InfinitePay brand), Haifa-Allee 28, 55128 Mainz, for the purpose of carrying out a credit check as part of an assignment of claims in accordance with Art. 6 (1) (f) GDPR.
. The decision as part of the application review 6 § 1 lit. f DSGVO also identity and credit information, in addition to internal criteria under Article be involved from the following agencies:.
- infoscore Consumer Data GmbH (arvato) Rheinstrasse 99, D-76532 Baden-Baden , Tel .: +49 (0) 7221-5040-1000, Fax: -1001
- atriga GmbH, Pittlerstr. 47, 63225 Langen
- informa solution GmbH, Rheinstrasse 99, 76532 Baden-Baden
The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data.
You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Novalnet. However, Novalnet may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by installments" via PayPal, we give your payment data to PayPal (Europe) Sarl et Cie, SCA, as part of the payment process. 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), continue. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as this is necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment in installments" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Article 6 (1) (f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values ​​includes, but is not limited to, address data. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- RIGHT AWAY
If you select the "SOFORT" payment method, payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will send the information you provided during the ordering process along with the information about your order in accordance with Art. 6 Para. 1 lit.b GDPR. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is passed on exclusively for the purpose of processing payments with the payment service provider SOFORT and only to the extent that it is necessary for this. You can find more information about SOFORT's data protection provisions at the following Internet address: https://www.klarna.com/sofort/datenschutz.

10) Use of rating and seal of approval graphics

ShopVote graphics

To display our ShopVote seal and any collected and / or aggregated ratings, we have integrated ShopVote graphics on this website.

This serves to safeguard our predominantly legitimate interests in the optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit.f GDPR. The ShopVote graphics and the services advertised with them are offered by Blickreif GmbH, Alter Messeplatz 2, 80339 Munich.

When the ShopVote graphics are called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call, the amount of data transferred and the source of the call (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site. The ShopVote graphics do not collect or save any other personal data.

11) Use of Social Media: Videos

Use of Youtube Videos

This website uses the YouTube embedding function to display and play videos from the provider “YouTube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

The extended data protection mode is used here, which, according to the provider, does not start storing user information until the video (s) are played back. If the playback of embedded YouTube videos is started, the provider "YouTube" uses cookies to collect information about user behavior. According to information from “Youtube”, these are used, among other things, to record video statistics, improve user-friendliness and prevent abusive practices. If you are logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish to be assigned to your profile on YouTube, you must log out before activating the button. Google saves your data (even for users who are not logged in) as usage profiles and evaluates them. Such an evaluation is carried out in accordance with Article 6 (1) (f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising, market research and / or the needs-based design of its website. You have the right to object to the creation of these user profiles, although you must contact YouTube to exercise this right. When using YouTube, personal data may also be transmitted to the servers of Google LLC. come in the US. but you have to contact YouTube to do this. When using YouTube, personal data may also be transmitted to the servers of Google LLC. come in the US. but you have to contact YouTube to do this. When using YouTube, personal data may also be transmitted to the servers of Google LLC. come in the US.
Regardless of whether or not the embedded videos are played, a connection to the Google network is established each time this website is accessed, which can trigger further data processing operations beyond our control.

Further information on data protection at "Youtube" can be found in the Youtube terms of use at https://www.youtube.com/static?template=terms and in Google's privacy policy at https://www.google.de/intl/ de / policies / privacy.

As far as legally required, we have obtained your consent for the processing of your data described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. To exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website.

12) Online Marketing

12.1  Facebook pixel for the creation of custom audiences (with cookie consent tool)
The so-called "Facebook pixel" of the social network Facebook is used within our online offer, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ( "Facebook").
If a user clicks on an advertisement placed by us, which is played on Facebook, the URL of our linked page will be appended by Facebook Pixel. If our page allows data to be shared with Facebook via pixels This URL parameter is written into the user's browser via a cookie, which our linked page sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook.
With the help of the Facebook pixel, Facebook is on the one hand able to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to only display the Facebook ads placed by us to Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products that are based on the visited Websites), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we would also like to ensure that our Facebook ads correspond to the potential interest of the users and are not annoying.
The data collected is anonymous to us, so it does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines (https://www.facebook.com/about/privacy/). The data can enable Facebook and its partners to place advertisements on and outside of Facebook.
The data processing associated with the use of the Facebook pixel is only carried out with your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, remove the tick next to the setting for the “Facebook Pixel” in the “Cookie Consent Tool” integrated into the website.

12.2  Use of Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the offer of Google Ads to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. In relation to the data from the advertising campaigns, we can determine how successful the individual advertising measures are. Our aim is to show you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can see that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked via the websites of Google Ads customers. The information obtained using the conversion cookie is used to generate conversion statistics for Google Ads customers, who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

Details on the processing initiated by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

If you do not want to participate in tracking, you can block this use by deactivating the Google conversion tracking cookie in your Internet browser under the keyword "User settings". You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising in accordance with Article 6 Paragraph 1 lit. When using Google Ads, personal data may also be transmitted to the servers of Google LLC. come in the US.

You can find more information about Google's data protection provisions at the following Internet address: https://www.google.de/policies/privacy/

You can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plug-in from Google available under the following link:
https://www.google.com/settings/ads/plugin?hl = de

Please note that certain functions of this website may not be able to be used or only to a limited extent if you have deactivated the use of cookies.

As far as legally required, we have obtained your consent for the processing of your data described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website or, alternatively, follow the option described above to make an objection.

13) Webanalysedienste

13.1 etracker
This website uses technologies from etracker GmbH, Erste Brunnenstrasse 1, 20459 Hamburg (www.etracker.com) on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 Paragraph 1 lit. Data collected and stored. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. Cookies can be used. Cookies are small text files that are stored locally in the cache of the visitor's Internet browser. Among other things, the cookies enable the Internet browser to be recognized. The data collected with the etracker technologies will not be used without the separately given consent of the person concerned to personally identify the visitor to this website and they are not merged with personal data about the bearer of the pseudonym. The collection and storage of data can be objected to at any time with future effect. In order to object to the collection and storage of your visitor data in the future, you can obtain an opt-out cookie from etracker under the following link, which means that no visitor data from your browser will be collected and stored by etracker in the future:
https://www.etracker.de/privacy?et=V23Jbb
The opt-out cookie is called "cntcookie" and is set by "etracker". You can find more information about etracker's data protection provisions at the following Internet address: https://www.etracker.com/de/datenschutz.html. As far as legally required, we have obtained your consent for the processing of your data described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option outlined above to make an objection.

13.2  Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses so-called "cookies", which are text files that are stored on your device and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transferred to a Google server and stored there; it can also be transferred to the Google LLC server. come in the US.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymization of the IP address by shortening it and excludes direct personal reference. As a result of the extension, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google LLC. Server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
With a special function, the so-called "demographic characteristics", Google Analytics also enables the creation of statistics with statements about the age, gender and interests of the site visitors on the basis of an evaluation of interest-related advertising and with the help of third-party information. This allows the definition and differentiation of user groups of the website for the purpose of target group-optimized alignment of marketing measures. However, data records recorded via the “demographic characteristics” cannot be assigned to a specific person.
Details on the processing initiated by Google Analytics and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
All processing described above, in particular the setting of Google Analytics cookies for reading out information on the device used, will only be carried out if you have given us your express consent in accordance with Art. 6 Para. 1 lit. a GDPR. Without this consent, Google Analytics will not be used during your visit to the site.
You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, with which Google is obliged to protect the data of our website visitors and not to pass them on to third parties.
For the transmission of data from the EU to the USA, Google relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA.
Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de

13.3 Hotjar (hotjar Ltd.)

This website uses the Hotjar web analysis service from Hotjar Ltd. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Center, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe Tel .: +1 (855) 464-6788).
This tool can be used to track movements on the websites on which Hotjar is used (so-called heat maps). For example, it can be seen how far users scroll and which buttons users click and how often. The tool can also be used to obtain feedback directly from website users. In this way, we obtain valuable information to make our website even faster and more customer-friendly. The above analysis is based on our legitimate interests in optimization and marketing purposes and the interests-based design of our website in accordance with Article 6 (1) (f) GDPR. When using this tool, we pay particular attention to the protection of your personal data. So we can only understand which buttons you click and how far they scroll. Areas of the website in which personal data from you or third parties are displayed are automatically hidden by Hotjar and are therefore never traceable.

Hotjar offers every user the option of preventing the use of the Hotjar tool with the aid of a “Do Not Track Header” so that no data is recorded about the visit to the respective website. This is a setting that supports all common browsers in their current version. To do this, your browser sends a request to Hotjar to deactivate the tracking of the respective user. If you use our website with different browsers / computers, you have to set up the “Do Not Track-Header” separately for each of these browsers / computers.
You can find detailed instructions with information about your browser at: https://www.hotjar.com/opt-out
More information about Hotjar Ltd. and via the Hotjar tool can be found at: https://www.hotjar.com
The data protection declaration of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy

As far as legally required, we have obtained your consent for the processing of your data described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option outlined above to make an objection.

14) Retargeting/ Remarketing/ Empfehlungswerbung

Google Ads Remarketing
Our website uses the functions of Google Ads Remarketing. We use this to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). For this purpose, Google places a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you have visited. The processing takes place on the basis of our legitimate interest in the optimal marketing of our website in accordance with Art. 6 Para. 1 lit. f GDPR.
Any further data processing will only take place if you have agreed with Google that your internet and app browser history will be linked by Google to your Google account and that information from your Google account will be used to personalize advertisements that you will find on the web regard. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data will be temporarily linked by Google with Google Analytics data in order to form target groups. When using Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. come in the US.
Details on the processing initiated by Google Ads Remarketing and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites
You can permanently object to the setting of cookies by Google Ads Remarketing by You can download and install the browser plug-in from Google available at the following link:
https://www.google.com/settings/ads/onweb/
You can see further information and the data protection provisions regarding advertising and Google here:
https: / /www.google.com/policies/technologies/ads/
As far as legally required, we have obtained your consent for the processing of your data described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, deactivate this service in the "Cookie Consent Tool" provided on the website or, alternatively, follow the option described above to make an objection.

releva.nz (releva GmbH)
This website uses retargeting technology from releva GmbH, Feilnerstr. 10, 10969 Berlin (www.releva.nz). This makes it possible to target visitors to our website with personalized, interest-based advertising. The advertising material is displayed on the basis of a cookie-based analysis of previous usage behavior, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device in order to collect pseudonymized data about your interests in the context of a pseudonymized user profile and thus adapt the advertising individually to the stored information. These cookies are small text files that are stored on your computer or mobile device. You will be shown advertisements that most likely corresponds to your product and information interests. If the information collected is related to a person, it is processed in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in displaying personalized advertising and in market research.
The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym. In order to object to the use of cookies on your computer in general, you can set your internet browser so that cookies can no longer be stored on your computer in the future or cookies that have already been stored are deleted. You can also permanently object to the setting of cookies or the creation of a pseudonymised user profile by downloading and installing the opt-out cookie available under the following link:
https://releva.nz/datenschutz
Further information and the data protection provisions regarding advertising and releva GmbH can be viewed here:
https://releva.nz/datenschutz
As far as legally required, we have obtained your consent for the processing of your data described above in accordance with Art. 6 Para. 1 lit. a GDPR . You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the option outlined above to make an objection.

15) Use of an email ticketing system

Freshdesk
We use the e-mail ticket system of Freshworks, Inc., 2950 S. Delaware Street, Suite 201, San Mateo, California 94403, USA (“Freshdesk”) to process customer inquiries. If users of our website send contact requests by email, these are stored and organized in the ticket system to enable chronological processing and to improve the service experience. Users can always see the current status of the processing of their request via the individually assigned ticket number.
Exclusively for the organization of the inquiries and their processing, personal data as provided in the inquiry, but in any case surname, first name and email address, is collected, transmitted to Freshdesk, stored and read there.
The legal basis for the processing of this data is our legitimate interest in the efficient design of our customer service, the fastest possible response to your request and the optimization of our service offer in accordance with Article 6 (1) (f) GDPR.
We have concluded an order processing contract (“Data Processing Addendum”, available at https://www.freshworks.com/data-processing-addendum/) with Freshdesk, with which we oblige Freshdesk to protect our customers' data and not to do so To pass on to third parties. For the transmission of data outside the European Economic Area, Freshdesk relies on so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
Your data will be deleted after your request has been processed. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention requirements.
Further information on data protection from Freshdesk can be found at https://www.freshworks.com/de/datenschutz/

16) Tools and miscellaneous

16.1  Health data

The health data you provide will be strictly earmarked and collected and processed within the framework of the applicable statutory data protection requirements. Your health data will not be passed on to third parties. Only in the case of ordering prescription drugs do we forward the health data you have provided to your health insurance company for billing purposes. Health data is a special type of personal data that allows direct or indirect conclusions to be drawn about a person's physical and / or mental health status. The health data provided by you in the context of the order (e.g. information about the type and quantity of the drugs ordered) are only collected by us for the purpose of executing the contract, if you have given us your express consent via opt-in. With your consent, you give us your consent to the use of your personal health data within the meaning of Art. 6 Paragraph 1 lit a and Art. 7 Paragraph 2 lit a GDPR. You can revoke your consent to the person responsible for data processing at any time with effect for the future.

16.2  - Google Web Fonts
This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”) for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This can also result in the transmission of personal data to the servers of Google LLC. come in the US. In this way, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If your browser does not support web fonts, your computer will use a standard font.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/

16.3  Applications for job postings by email

On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply by e-mail to the contact address provided.

In order to be included in the application process, applicants must provide us with all of the personal data required for a well-founded and informed assessment and selection by e-mail together with the application.
The information required here includes general information about the person (name, address, a telephone or electronic contact option) as well as performance-specific evidence of the qualifications required for a position. If necessary, health-related information is also required, which must be given special consideration under labor and social law in the applicant's person in the interests of social protection.

Which components an application must contain in individual cases for their eligibility for consideration and in which form these components are to be sent by email can be found in the respective job advertisement.

After receipt of the application sent using the specified email contact address, the applicant data will be stored by us and evaluated exclusively for the purpose of processing the application. For any queries that arise in the course of processing, we can choose to use either the email address provided by the applicant with his application or a telephone number provided.

The legal basis for this processing, including contacting us for queries, is Article 6 (1) (b) GDPR (for processing in Germany in conjunction with Section 26 (1) BDSG), in the sense of which going through the application process is considered to be the initiation of an employment contract.

Insofar as special categories of personal data within the meaning of Art. 9 Paragraph 1 GDPR (e.g. health data such as information about severely disabled status) are requested from applicants during the application process, the processing takes place in accordance with Art. 9 Paragraph 2 lit. b. GDPR, so that we can exercise the rights arising from labor law and social security and social protection law and meet our obligations in this regard.

Cumulatively or alternatively, the processing of the special data categories can also be based on Art. 9 Para. 1 lit. h GDPR if they are used for the purposes of health care or occupational medicine, for assessing the applicant's ability to work, for medical diagnostics, care or Treatment in the health or social field or for the management of systems and services in the health or social field.

If, in the course of the evaluation described above, the applicant is not selected or if an applicant withdraws their application prematurely, their data transmitted by e-mail and all electronic correspondence including the original application e-mail will be deleted after 6 months at the latest after notification. This period is based on our legitimate interest in answering any follow-up questions about the application and, if necessary, being able to meet our obligations to provide evidence from the provisions on the equal treatment of applicants.

In the event of a successful application, the data provided will be processed further on the basis of Article 6 (1) (b) GDPR (for processing in Germany in conjunction with Section 26 (1) BDSG) for the purpose of carrying out the employment relationship.

16.4  - Doofinder
In order to make your visit to our website attractive and to present you better search results faster, we use the doofinder search function. This serves to safeguard our predominantly legitimate interest in an optimized presentation of our offer in accordance with Art. 6 Para. 1 lit. f GDPR. The operator of the site is DooFinder SL, Madrid 28037, Rufino González 23 bis, 1º 1, Spain. In order to use the doofinder search function, the browser you are using must connect to the doofinder servers. This gives doofinder knowledge that our website has been accessed via your IP address.
Further information on the Doofinder search can be found at https://www.doofinder.com/de/ and in the doofinder data protection declaration: https://www.doofinder.com/de/privacy-policy

16.5  Microsoft Power BI

We use the Microsoft Power BI service from Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, for the internal visualization of business processes and for user-defined analyzes of economic processes. If necessary, personal customer data can be the subject of visualization and analysis processes and processed by Microsoft BI for this purpose. In this case, Microsoft processes personal data as a processor bound by instructions in accordance with Art. 28 GDPR and has contractually agreed to protect this data in accordance with the legal requirements. For this, Microsoft uses the most modern encryption methods and guarantees that data processing procedures are carried out exclusively in billing centers within the EU.

You can find more information about the data protection measures for Power BI at https://www.microsoft.com/de-de/trustcenter/security/powerbi-security.

17) rights of the data subject

17.1  The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) vis-à-vis the person responsible with regard to the processing of your personal data, about which we will inform you below:

  • Right to information in accordance with Art. 15 GDPR: In particular, you have a right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned Storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if we did not collect them from you, the Existence of automated decision-making including profiling and, if necessary,meaningful information about the logic involved and the scope and the intended effects of such processing, as well as your right to be informed of the guarantees that exist in accordance with Art. 46 GDPR when your data is forwarded to third countries;
  • Right to correction in accordance with Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
  • Right to deletion in accordance with Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request that the processing of your personal data be restricted as long as the correctness of your data is being checked, if you reject deletion of your data due to inadmissible data processing and instead the Request restriction of the processing of your data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have objected to reasons of your particular situation, as long as it is not certain whether our legitimate Reasons outweigh;
  • Right to information in accordance with Art. 19 GDPR: If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or Notification of the restriction of processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible, insofar as this is technically feasible;
  • Right to revoke consent given in accordance with Art. 7 Paragraph 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately, unless further processing can be based on a legal basis for processing without consent. Withdrawing your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of withdrawal;
  • Right to lodge a complaint in accordance with Art. 77 GDPR: If you are of the opinion that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement.

17.2  RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR MAINLY LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS THAT WE GIVE UPON YOUR SPECIFIC SITUATION.
IF YOU USE YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED. FURTHER PROCESSING IS RESERVED IF WE CAN PROVE COMPULSORY REASONS FOR PROCESSING THAT OUTSIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOM OR IF THE PROCESSING OR EXPRESSION APPLIES.

IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU MAY OBJECTIVE AS DESCRIBED ABOVE.

IF YOU MAKE USE OF YOUR RIGHT TO OBJECT, WE WILL END THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.

18) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the processing purpose and - if relevant - additionally based on the respective statutory retention period (e.g. commercial and tax retention periods).

When processing personal data on the basis of express consent in accordance with Article 6 (1) (a) GDPR, this data is stored until the person concerned revokes his or her consent.

If there are statutory retention periods for data that are processed in the context of legal or similar obligations on the basis of Art. 6 Para. 1 lit. b GDPR, these data are routinely deleted after the retention periods have expired, provided they are no longer required for contract fulfillment or contract initiation and / or we have no legitimate interest in further storage.

When processing personal data on the basis of Art. 6 Para. 1 lit.f GDPR, this data is stored until the person concerned exercises his right of objection under Art. 21 Para. 1 GDPR, unless we can have compelling reasons worthy of protection provide evidence for the processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct advertising on the basis of Art. 6 Para. 1 lit.f GDPR, this data is stored until the person concerned exercises his right of objection according to Art. 21 Para.

Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will otherwise be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.


 
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